Original Mandarin audio. English subtitles are included in the picture.
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What the buyer shows
The panels are visibly damaged. He describes the furniture as having been sold as solid wood, then shows the exposed inner construction.
He says Pinduoduo customer service asked him to send the goods back to China. In the full sequence, he also describes the damage after sea freight and questions whether the underlying product quality was adequate.
“They told me to return it to China. I am overseas. How am I supposed to return it?”English translation of the buyer’s Mandarin account
Why this matters before shipment
Paying a seller does not confirm the goods, materials or packing. A local purchasing team can help ask the right questions, check visible condition to an agreed scope, and raise issues while the order is still in China.
This is an independent buyer’s experience, presented as a purchasing case study.
Read the English transcript
Solid-wood furniture from Pinduoduo.
They sold it as solid-wood furniture.
This was shipped overseas.
Look at the quality.
Solid-wood furniture? It is made of cardboard. Can you see?
Can you see?
This is their “solid-wood furniture.”
See? Shipped overseas.
I contacted Pinduoduo customer service.
They told me to return it to China.
I am overseas. How am I supposed to return it?
What a rubbish platform.
Why sell this rubbish?
Look at this being sold overseas.
Isn’t that harming people?
Isn’t that ripping off foreign buyers?
Look at this.
It all arrived broken after sea freight.
Is this just a shipping problem?
This is a quality issue. Terrible quality.
How could this not break?
I can break it with my hands.
Unbelievable.